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How to offer a gift bundle with a personal message in Shopify

Put a message box on the card in your bundle, and find every message on the order when you pack.

A handwritten greeting card lying next to a bunch of white flowers on a wooden table
Photo via Burst, Shopify’s free stock library

Updated . A 5-minute read by the BundlePilot team at Boldnsmart.

Short answerMake the greeting card one of the bundle’s items and switch on a personal message for that item. The shopper writes the message right in the bundle builder, it stays with the card on the order, and BundlePilot’s Bundle orders page shows it next to the order so you can hand-write the card while you pack.

BundlePilot adds this to your product pages. See it on the Shopify App Store.

Why put the message on the card, not on the order

Shopify’s cart note is one free-text box for the whole order. Shoppers use it for delivery instructions, gate codes and gift messages alike, and you have to work out which is which at packing time.

A message field on the card item keeps the words with the card they will be written on. The card is a real product in the bundle, so a premium card can carry its own surcharge, and its stock goes down when it is used.

BeforeOne flat lineIllustrationNo message, no parts listed.
Illustration of a Shopify cart with one Plant Gift Bundle line at $18.00 and no breakdown of its parts
AfterOn the bundle lineDemo store screenshotThe message stays with the card.
A real BundlePilot savings card in the cart: you save $11.00 (38%), each part listed with what is saved and what is paid, total $18.00

Set it up step by step

  1. Install BundlePilot

    Install it from the Shopify App Store. The setup guide on Boldnsmart walks through the install and the theme editor.

  2. Create the bundle

    Create a bundle, give it a gift-friendly title and choose the main product. Have a greeting card product ready, with each design as a variant and inventory tracking switched on.

  3. Add the card as a complimentary product

    Add your greeting card. If you offer several designs, let the slot use the card’s variants, and add a surcharge to a premium design if it costs more.

  4. Tick Personal message on the card

    Switch on Personal message for the card item and set a maximum length that fits the card you write on. Only that item gets the message box.

  5. Put the builder on the product page

    Switch on the Bundle Builder block and the cart lines embed as in the setup guide on Boldnsmart.

  6. Test it and find the message

    Place a test order with a message. It shows once on the thank-you and order status pages, and the Bundle orders page in BundlePilot lists each order’s picks with the message, ready to copy onto the card.

Ready to add a message box to your gift bundles?

See messages arrive: install BundlePilot from the Shopify App Store

Tips for messages you will hand-write

  • Set the maximum length by the card, not the screen. Write a long sample message on a real card first and count the characters that fit.
  • Tell shoppers how the message arrives, for example “handwritten on the card inside the box”, so they write accordingly.
  • Keep cards in stock. When the card’s stock reaches zero, the bundle shows Sold out.
  • One address per order. Shopify checkout allows one shipping address per order on every plan, so a gift to three people means three orders, each with its own card message.
  • Write the card before you seal the box, and check the order number against the packing slip.

A gift message is personal data written by your shopper. BundlePilot erases gift messages automatically 12 months after the order; details are in the privacy policy.